Lead Practice Launch Coordinator
📍 Bloomingdale, IL · On-Site
🕑 Full-Time
💰 $26/hr – $33/hr
📅 Mon–Thu 8AM–5PM · Fri 8AM–2PM
Apply Now
About Anodyne Endodontics
Anodyne Endodontics is a brand-new endodontic specialty practice launching in Bloomingdale, IL, founded by Dr. Zainab Aziz, DDS. We are built on a single belief: root canal treatment should be calm, precise, and genuinely reassuring. We use surgical operating microscopes and CBCT imaging for all our cases, and we have designed every part of the patient experience around comfort and trust.
We are building a founding team that is as exceptional as the care we deliver. We compensate fairly, invest in your growth, and promote from within. This role evolves into Practice Manager — and we will put that in writing in your offer letter.
The Role
The Lead Practice Launch Coordinator is the founding administrative hire at Anodyne. In Phase 1, you are the entire front of house — the first voice patients hear, the person who makes sure their insurance is verified before they arrive, the one who keeps referring dentists informed and appreciated, and the operational mind that keeps the schedule full and the revenue cycle clean.
What You Will Own — Day 1
Patient Experience & Scheduling
- Be the first and last voice of Anodyne — every call, every arrival, every checkout
- Manage all inbound patient communication: phone, text, email, and online forms
- Schedule all appointments and manage same-day gaps proactively
- Greet patients by name; administer the comfort menu (beverages, noise-canceling headphones, weighted blanket)
- Collect co-pays and patient balances at time of service
- Send Google review requests via text on Day 3 post-treatment — 100% of eligible patients
Insurance & Revenue Cycle
- Verify insurance eligibility and benefits for all patients — minimum 48 hours prior to appointment
- Generate and communicate accurate patient financial estimates before treatment begins
- Submit all insurance claims electronically on the day of service — no exceptions
- Follow up on outstanding claims: Day 30 phone call, Day 45 escalation, Day 60 formal appeal
- Track A/R aging weekly and report proactively on any risk items
Referral Relations
- Acknowledge every incoming referral within 2 hours and confirm the patient’s appointment
- Send case completion reports to referring offices within 24 hours of each treatment
- Build and maintain the referral tracking database: source, volume, trends, and relationship health
- Coordinate Dr. Aziz’s outreach activities with referring dental offices
Operations & Treatment Presentation
- Facilitate the daily morning huddle and monitor schedule utilization
- Present financial options to patients following Dr. Aziz’s diagnosis (insurance, financing)
- Build the operational systems and workflows that incoming Phase 2 specialists will inherit
What You Bring
Required — Please Do Not Apply If You Cannot Meet All of These
- 3–5+ years dental front office experience — you must have personally done scheduling AND insurance verification AND patient financial conversations
- Insurance literacy: CDT codes, EOBs, deductibles, endodontic-specific benefit limitations, and dental claims submission
- Warm, natural phone presence — this will be assessed with a live call demonstration in your working interview
- Experience communicating with external partners such as referring dental offices, insurance representatives, or vendors
- Proactive, self-directed work style — you build processes before being asked; you do not wait to be managed
Preferred
- Bilingual English/Spanish or English/Arabic — priority consideration for the Bloomingdale, IL market
- Experience in an endodontic or oral surgery specialty practice
- Prior de novo or startup dental practice experience
- AADOM, DANB, or dental billing certification
- CareCredit or Sunbit patient financing experience
Compensation & Benefits
- Base salary: $26/hr – $33/hr based on experience, demonstrated scope, and bilingual ability
- Medical/Dental insurance: $500/month employer contribution toward your health premium
- Paid time off: 10 days Year 1, increasing with tenure
- 8 paid federal holidays
- Illinois Paid Leave Act compliant from Day 1
- Continuing education allowance: $1,500/year
- Uniform allowance: $200/year
- Performance-based bonus program — details shared during the interview process
- Formal Phase 2 compensation review: salary increases to Practice Manager band when growth milestones are met — this is documented in your offer letter
Your Growth Path
- Phase 1 (Months 1–12): Lead Practice Launch Coordinator — own all front-of-house functions
- Phase 2 Transition (Months 12–18): Office Lead — hire and train the specialists who take over individual functions
- Phase 2+ (Month 18+): Practice Manager — full operational oversight, Dr. Aziz’s operational partner, KPI ownership
- Phase 3: Director of Operations (multi-location expansion)
Schedule & Location
Monday–Thursday 8:00 AM – 5:00 PM · Friday 8:00 AM – 2:00 PM
On-site only · 290 Springfield Dr, Suite 220, Bloomingdale, IL 60108
Accessible from Wheaton, Carol Stream, Roselle, Glendale Heights, Lombard, and Schaumburg
A Realistic Preview
We want you to know exactly what you are walking into before you apply:
This is a de novo launch. On Day 1, you will be building systems that do not yet exist. If you need fully inherited workflows to operate effectively, this is not the right fit.
Phase 1 is high-volume and broad. You will switch between patient calls, insurance verifications, and referral follow-up in the same hour. That is the job — and the right person for this role finds that energizing.
Dr. Aziz will be in the operatory. You will be running the front of house independently. We will support you and invest in you, but we will not micromanage you.
Bilingual candidates (Spanish or Arabic) will have a meaningful advantage. The Bloomingdale community is beautifully diverse and our patients deserve to be served in their language.
The growth path to Practice Manager is real — but only for someone who commits fully to Phase 1 and earns it.
